Contacts
Every number you might need, grouped by what you are trying to sort out. Tap any number to call.
Your Apex People Team
For anything about your own situation — eligibility, enrollment, a life event, or a question you would rather ask a person.
Jeff Bastien
Executive Vice President & Founder · Strategic Advisor
- Phone
- 774-239-4139
Jeff runs one-on-one benefit sessions — 30 minutes to walk through your options and ask anything you like.
Book a one-on-one
Jeff runs dedicated 30-minute sessions to walk through your benefit options. If you are weighing up the three medical plans, or trying to work out which spending account you get, that conversation is usually faster than reading.
Medical
Coverage questions, claims, finding a provider and ID cards.
| Who | Phone | Online |
|---|---|---|
| Blue Cross Blue Shield of Massachusetts | 1-800-262-2583 | bluecrossma.org |
Telehealth & Rx
Care without an appointment, and everything to do with prescriptions.
| Who | Phone | Online |
|---|---|---|
| CloseKnit Virtual-First Primary Care | 1-800-262-2583 | bluecrossma.org |
| CVS Pharmacy | 1-800-746-7287 | cvs.com |
| BCBSMA Mail Order Retail Choice Program | 1-877-817-0477 | bluecrossma.org |
| BCBSMA Doctor on Call | 1-800-262-2583 | bluecrossma.org |
| HealthJoy | 1-877-500-3212 | healthjoy.com |
Dental
Dental Blue Program 2 with Orthodontics.
| Who | Phone | Online |
|---|---|---|
| Blue Cross Blue Shield of Massachusetts | 1-800-882-1178 | bluecrossma.org |
Vision
Blue 20/20 Exam-plus Premium.
| Who | Phone | Online |
|---|---|---|
| Blue Cross Blue Shield of Massachusetts | 1-800-200-4255 | bluecrossma.org/myblue/learn-and-save/pla… |
Life & Disability
Basic Life with AD&D, Short-Term and Long-Term Disability, and MA PFML.
| Who | Phone | Online |
|---|---|---|
| Equitable | 1-866-274-9887 | equitable.com |
Voluntary Benefits
Accident, critical illness, voluntary life and pet insurance.
| Who | Phone | Online |
|---|---|---|
| Spot Pet Insurance | 1-800-905-1595 | spotpet.com |
| Equitable | 1-866-274-9887 | equitable.com |
Health Accounts
Your HRA, HSA, FSA, Limited Purpose FSA and Dependent Care FSA.
| Who | Phone | Online |
|---|---|---|
| HealthEquity | 1-877-924-3967 | healthequity.com |
Health & Wellness
Wellbeing programs, mental health support and condition management.
| Who | Phone | Online |
|---|---|---|
| Virta | 1-800-262-2583 | virtahealth.com |
| BCBSMA Behavioral Health Resource | 1-888-883-8970 | bluecrossma.org |
| HealthJoy | 1-877-500-3212 | healthjoy.com |
| Awaken180 Weightloss | 1-844-346-1800 | awaken180weightloss.com |
| Hinge Health | 1-855-902-2777 | hingehealth.com |
Financial Wellness
Retirement, emergency savings and financial coaching.
| Who | Phone | Online |
|---|---|---|
| FinPath | 1-833-777-6545 | finpathwellness.com |
| Fidelity | 1-800-835-5097 | nb.fidelity.com/public/nb/401k/home |
| Alpha Pension GroupInc. | 1-617-467-2816 | alphapension.com/i-am-a-participant |
| SecureSave | 1-206-666-4900 | support.securesave.com/support/home |
Apex Benefits Partners — your advocate
Apex manages this site and acts as your advocate with the carriers. If a claim has been denied, a bill looks wrong, or you cannot get a straight answer from a carrier, that is exactly what to bring to Apex.
You do not have to sort out a carrier problem on your own.
Not sure who to call?
Ask Scout — it can point you to the right contact for most questions, and it will tell you which document the answer came from.